Privacy policy

Privacy Policy – Ultimate Trainer

Akademiet for personlig trening AS
ultimatetrainer.io

Akademiet for personlig trening AS (“AFPT”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use ultimatetrainer.io and our related digital services.

1. Owner and Data Controller

Akademiet for personlig trening AS
Storgata 26
1607 Fredrikstad, Norway
Email: [email protected]

2. Types of Data We Collect

Data you provide directly

• First name and last name
• Email address
• Billing information (processed securely by Stripe)
• Address (if required for billing)
• Account information (login details, encrypted password)
• Messages or data you submit via support or contact forms

Data collected automatically

• Cookies
• Usage data (page views, clicks, time spent, etc.)
• IP address
• Browser and device information
• Approximate location (country/region)

Data from third parties

• Payment confirmations from Stripe
• Email analytics (opens, clicks)
• Analytics insights via tools such as Google Analytics

3. Why We Collect Your Data (Purpose of Processing)

We process personal data to:

• Provide access to purchased courses and digital products
• Manage your user account and login
• Process payments and invoices
• Deliver course progress, certificates, and learning features
• Communicate important system or service updates
• Send optional marketing emails (only with consent)
• Improve the platform and user experience
• Comply with legal obligations (payments, accounting)

4. Legal Basis for Processing

We process your data under the following legal bases:

• Contract: to provide access to courses you purchase
• Consent: for marketing emails, surveys, cookies
• Legitimate interests: to improve services and prevent misuse
• Legal obligation: for tax, payment, and accounting compliance

You may withdraw consent at any time.

5. How We Process Data

Your data is processed securely using industry-standard systems. Data may be accessed by:

• Internal staff (support, admin, technical teams)
• Third-party service providers including hosting, analytics, email, and payment processors

6. Where Your Data Is Stored

Your information may be stored or processed in:

• Norway
• EU/EEA countries
• Trusted third countries under GDPR-compliant safeguards (Standard Contractual Clauses)

7. Retention Period

We retain personal data as long as necessary for each purpose:

• Account & course data: retained while you maintain an account
• Billing records: retained as required by law
• Marketing data: retained until you unsubscribe

Data that is no longer needed is securely deleted or anonymized.

8. Cookies

We use cookies for:

• Essential site functionality
• Login/session management
• Analytics
• Optional marketing (with consent)

Cookie preferences can be managed through your browser settings.

9. User Rights (GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data (“right to be forgotten”)
• Restrict processing
• Object to processing
• Withdraw consent at any time
• Receive a copy of your data (data portability)
• File a complaint with your local data protection authority

To exercise your rights, contact: [email protected]

10. Third-Party Services We Use

Analytics

• Google Analytics or similar tools

Payment Processing

• Stripe (we do not store full card details)

Email & Communication

• Email providers for newsletters, receipts, and system messages

Hosting & Infrastructure

• Secure hosting and backup services
• Content delivery networks (CDNs)

11. Security

We use technical and organizational measures to protect your data, including:

• Encrypted passwords
• HTTPS and encrypted data transmission
• Access controls
• Secure payment processing
• Regular system monitoring and updates

12. Children’s Privacy

Ultimate Trainer is not intended for users under 16. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this policy from time to time. When updated, we will post the new version on this page and update the “Last updated” date.

Last updated: November 2025

14. Contact Us

If you have questions or want to exercise your privacy rights, contact us at:
Email: [email protected]
Data Controller: Akademiet for personlig trening AS